Overview
These Terms govern access to https://xelanova.com/ and purchases from Xelanova.
By using this website or placing an order, you agree to these Terms and the policies linked from our website.
Online Store Use
You may use our website only for lawful purposes.
You must not introduce harmful code, interfere with website security, collect information unlawfully, impersonate another person, infringe intellectual property rights, or submit false or misleading information.
Products
Xelanova operates as an independent retailer. We do not claim affiliation with or endorsement by a third-party product brand unless expressly and truthfully stated.
We make reasonable efforts to display accurate product descriptions, images, specifications, variants, prices, and availability. Screen settings and ordinary production differences may affect how a product appears.
Orders and Payment
Submitting an order is an offer to purchase.
An order is accepted after payment is confirmed and an order confirmation is issued, subject to product availability and verification.
You must provide accurate billing, shipping, and contact information.
We may refuse or cancel an order that cannot be fulfilled, contains an obvious listing or pricing error, appears unauthorized or fraudulent, or violates reasonable purchase restrictions.
If we cancel a paid order, the amount collected will be refunded to the original payment method.
Shipping
Shipping destinations, charges, processing times, delivery estimates, tracking, and delivery issues are described in our Shipping Policy.
Returns and Refunds
Return eligibility, instructions, costs, product conditions, and refund timing are described in our Return and Refund Policy.
Privacy
Our collection and use of personal information are described in our Privacy Policy.
Third-Party Services
Our store is hosted by Shopify and may use third-party payment, shipping, fulfillment, analytics, advertising, security, and customer service providers.
Third-party services are governed by their own terms and privacy notices.
Intellectual Property
Website content is owned by, licensed to, or lawfully used by Xelanova or its operator.
Third-party product names, logos, and trademarks belong to their respective owners. Their appearance does not imply affiliation, authorization, sponsorship, or endorsement.
Liability
Nothing in these Terms excludes warranties, remedies, consumer rights, or liabilities that cannot legally be excluded.
To the maximum extent permitted by law, Xelanova is not responsible for indirect or consequential losses that were not reasonably foreseeable.
Changes
We may update these Terms by posting a revised version and changing the last updated date. Changes apply prospectively unless applicable law requires otherwise.
Contact
Email: support@xelanova.com
Address:
1623 Cherry Ridge Dr Houston,
TX 77077 United States